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Of all the Linux distributions, the consensus is beginning to become clear that Ubuntu is, hands down, the most user friendly of the Linux distributions. Naturally there are people that claim other distributions like PCLinuxOS, and Linux Mint are even more user-friendly than Ubuntu. But what exactly makes a Linux distribution user-friendly?

I have been using Linux for over ten years. My first induction in the “cult-o-Linux” was with Caldera OpenLinux 1 and Red Hat 4.2. Back then it was a completely different Linux. If you wanted to install an application you most likely were going to install from source or, if you were lucky, you could find an rpm package for your Red Hat installation. But so many day-to-day activities were handled from the command line. You mounted (and unmounted) floppy disks from the command line. Most likely you started your dial-up modem from the command line (and even had to write a bash script to get it connected – remember Minicom?)

Today, Linux is an all together different beast. But what makes it user-friendly? And what, in specific, makes Ubuntu so appealing that it could easily become the flagship Linux distribution? Let’s take a look.

Familiarity: As much as I hate to say it, in so many instances, you have to mimic Windows in order to gain a level of comfort with new users. In many instances, Ubuntu has done just that. But it’s not overt mimicry, it’s subtle. It’s changing the way users have to deal with removable media. Now you can plug in that USB key, write something to the key, and remove the key. Of course you should be unmounting the key before removing it (just like you should in both Windows and Mac), but at least it has become possible to, quite literally, plug-and-plug. Is this unique to Ubuntu? Not completely. However, Ubuntu has pieced together a system that is much more consistent with the methods of the “market share”.

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http://www.ghacks.net/2009/10/06/what-makes-ubuntu-so-user-friendly/

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